Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of h[...]

Explains how to use the contact manager program to schedule calls and meetings, integrate calendars, forecast and analyze sales performance, and automate mass e-mails and faxes.[...]

Customize GoldMine to fit your business needsUse GoldMine to support sales and service, keep records, and moreThere's a reason why it's called GoldMine. When you've read this book and discovered how GoldMine can help you keep track of your clients, reduce costs, and improve efficiency, you'll think [...]

The 2nd Edition of 'Kayak Fishing: The Ultimate Guide' follows up on the best-selling success of the original with a completely updated look at the sport, which includes 50 per cent more content, stunning new photography, and segments from the 20 most influential pros. It helps you learn about: the [...]